IT solutions and support

The infrastructure everything else rests on

Servers, security, backups, monitoring and a help desk. The part of the work nobody sees until it fails, and that we make sure does not fail.

A site down over a long weekend, an attack injecting spam into your product pages, a backup nobody ever tested. Infrastructure problems give no warning and always show up at the worst moment.

We take care of the layer that holds your systems up: we choose and configure the server, harden the application, monitor availability and respond when something breaks.

What's included

  • Initial infrastructure and security audit
  • Server and environment configuration
  • Automatic backup implementation
  • Availability and performance monitoring
  • Core, plugin and dependency updates
  • Help desk with a direct channel
  • Monthly status report
  • Incident recovery plan
Services

IT solutions and support

Managed hosting

Selection, configuration and administration of the server based on your site's real load. SSL certificates, CDN and caching included.

Web security

Application firewall, brute-force protection, WordPress hardening, malware scanning and access control.

Verified backups

Automatic copies of files and database, stored off-server and with periodic restore testing.

Continuous monitoring

Uptime, response time, certificate expiry and disk space monitoring, with alerts before it becomes a problem.

Compromised site cleanup

Forensic assessment, malware removal, closing the entry point and recovering the Google ranking that was lost.

Help desk

AI-assisted first level available at all times and a human team for anything requiring judgement, with agreed response times.

Frequently asked questions

Do you work with the hosting I already have?

Yes. We administer servers on Hostinger, Cloudflare, AWS, DonWeb and most providers on the market. If your current hosting cannot handle your volume we will say so and coordinate the migration.

What does monthly maintenance include?

Updates, verified backups, monitoring, security review, a monthly report and a pool of hours for changes and queries. Plans are sized to the scale and criticality of the site.

My site was hacked, can you help?

Yes, and we resolve this regularly. We run the assessment, clean the malware, close the vulnerability that allowed entry and work on recovering the Google ranking. The sooner it is addressed, the less damage.

Tell us what you need

A 30-minute call is enough for us to understand your case and tell you whether we can help, how and what it costs. No strings attached.